Service overview
Microsoft Dynamics Challenges That Cost Saudi Businesses Every Day
Microsoft Dynamics spans D365, Business Central, GP, and Azure. Each requires specialist knowledge that is genuinely scarce in Saudi Arabia.
Companies that manage Dynamics in-house end up with reactive support, missed updates, and ZATCA gaps.Crossshore IT Solutions was built to address these challenges head-on.
SAP Challenges We Solve
Why Crossshore IT Solutions Microsoft Dynamics AMS
Uptime — Proven Track Record
Consistently delivered across our SAP engagements. Proactive monitoring and rapid incident response keep SAP systems running reliably around the clock.
Critical Incident Response
P1 incidents have a senior SAP consultant engaged and actively resolving the issue within 3 hours — no exceptions.
Certified Built-In
ZATCA Phase I and II compliance is included in your AMS scope, not an extra cost. Our certified consultants keep you compliant as regulations change.
Predictable Monthly Cost
One fixed monthly fee covers everything. No surprise bills, no per-ticket charges, no emergency rate cards. Budget with complete confidence.
All Dynamics Versions Covered
D365 F&O, Business Central, Dynamics GP, AX, and Azure — certified consultants for every version.
In-Kingdom Team
A Riyadh-based team with deep Saudi compliance expertise and full local data residency — no offshore data transfers..
Complete Microsoft Dynamics Coverage. Nothing Left Unmanaged.
24/7 D365 & GP Monitoring
Continuous monitoring of all Dynamics environments, batch jobs, Azure integrations, and performance. Problems identified before users even notice.
Incident Management
Structured P1–P4 incident management with clear SLAs. Every issue logged, tracked, and resolved through root cause analysis.
Azure Cloud Management
Management of Azure-hosted D365 environments, Azure integrations, Power Platform connections, and Microsoft DevOps pipelines.
Performance Optimisation
Identification and resolution of D365/GP bottlenecks — faster transactions, quicker monthly close, and a smoother user experience.
ZATCA E-Invoicing on Dynamics
ZATCA Phase I & II integration across D365 Finance, Business Central, and Dynamics GP. Certified consultants help you stay compliant as regulations evolve.
GP Migration Planning & Support
Structured planning and seamless migration from Dynamics GP to D365 Business Central or Finance — on your timeline, with minimal disruption.
Security & Licence Management
Microsoft license optimisation, access control reviews, security patching, and compliance audits across all Dynamics environments.
Power BI & Reporting
Support for Power BI embedded analytics, custom financial reports, and executive dashboards connected to your Dynamics data.